Privacy Policy

Last updated: January 2026

This Privacy Policy describes how aurexenora.top AS ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website aurexenora.top or use our renovation cost breakdown services.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect and process the following types of personal data when you use our website and services:

• Contact Information: Name, email address, phone number, postal address
• Project Information: Details about your renovation project, budget requirements, timeline, and property specifications
• Communication Data: Messages, enquiries, and correspondence with our team
• Website Usage Data: IP address, browser type, pages visited, time spent on site, and referral sources
• Technical Data: Device information, operating system, and connection details

How We Use Your Information

We use your personal data for the following purposes under the legal basis specified:

• Service Provision (Contract Performance): To provide renovation cost breakdown services, prepare quotes, and deliver project analysis
• Communication (Legitimate Interest): To respond to enquiries, provide customer support, and maintain business relationships
• Business Operations (Legitimate Interest): To manage our business, maintain records, and improve our services
• Marketing (Consent): To send promotional materials and service updates with your explicit consent
• Legal Compliance (Legal Obligation): To comply with applicable laws, regulations, and tax requirements
• Website Analytics (Legitimate Interest): To understand how visitors use our website and improve user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as hosting providers, email services, and analytics tools
• Professional Advisors: Lawyers, accountants, and other professional advisors when necessary for business purposes
• Legal Authorities: When required by law, regulation, or court order
• Business Transfers: In connection with any merger, sale of assets, or business transfer

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:

• Customer data: For the duration of the business relationship plus 7 years for tax and legal compliance
• Marketing data: Until you withdraw consent or we determine it's no longer needed
• Website analytics data: Up to 26 months as per Google Analytics standard retention
• Communication records: Up to 3 years for business reference purposes

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or need to contact us about data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable data protection laws. You can contact them at www.datatilsynet.no.